Is this a practical joke?

I'm beginning to think that this is a practical joke that I've not been made aware of.

SERVICE REQUESTED:
Mice in Bldg walls & in the Basement.

Um, really? I recall mentioning the attic/ceiling and the walls. Did I mention anything about the basement? What about the hole in the kitchen wall? You know, this one:



I'm thinking that I'll need to write all this down in a nice letter and print it up with a photo (at least 8x10") of the hole-in-the-wall.

WORK PERFORMED:
Placed (2) stations in the basement area today for rodent aqtivity.

They did have the work phone number written on the sheet, but I haven't received a call from anyone as of yet.